Mission Statement

ASIST Translation Services, Inc. uses only professional, native-speaking translators and strives to:

Quality
Provide the highest-possible quality of language translation by using only professional translators. Our professional translators do not merely convert words and phrases from one language to another, but they act as facilitators for cross-cultural communication.  Our translators are professionally trained and specifically matched to the subject matter of your project.

Confidentiality
Protect the confidentiality of our clients and their information. As part of an ASIST translation team, our translators sign confidentiality agreements – an added step to ensure the confidentiality of our clients’ information.

Culture
Point out cultural differences affecting the impact or relevance of our clients’ communications.  Our translators strive to provide you with the best quality, most culturally appropriate translations available.

Language
Be aware of appropriate language varieties and dialects for target countries or cultures, and use only translators who are native speakers. Our production staff will specifically select the translators specializing in your subject matter and specific dialect to work on your project.

Conversions
Work closely with our translators to accurately handle variations in currency, weights and measures, phone systems, mail and delivery, transportation systems, marketing, legal, technical, and medical terms and other differences in the cultural infrastructure when these are relevant to our client's project. Our translators are matched to your specific project based on their area of expertise.

Communication
Keep you, our client, informed! Our translators update their progress daily, and this allows us to keep the client regularly informed of how the project is progressing. Both our production and marketing staffs work closely with our translators every step of the way!

Project Management
Provide as much information as possible to enable our clients to use our services effectively, including guidelines for document preparation, project management and timeline, optimization of content for multi-language delivery, technical considerations for DTP, audio, video, interactive media, etc. ASIST project coordinators manage the translators working on each project to be certain that our final product meets or exceeds your expectations.

Expertise
Provide the best native specialist translators for technical subjects, with specialized expertise and linguistic capability, and/or the ability to carry out any necessary research or consultation that will ensure use of appropriate vocabulary, as used by the target audience. Our translators are dedicated to providing you with the best translations possible!

4-Step Quality Assurance
Approach all projects with the same attention to detail and accuracy. Whether large or small, routine or not, each piece shall pass through translation, editing, proofreading and quality assurance steps.  Each of the translators assigned to your project is an integral part of our translation process, providing you with a multi-faceted translation—specifically designed to reach your target audience.

Interpreting Accuracy
Accurately transmit the speaker's tone and vocabulary, without any editorial "correction" or filtering, when interpreting verbal communication for our clients. ASIST only works with the best translators and interpreters in the business! All of ASIST’s interpreters have been proficiency tested in English and their native language and have completed a professional interpreter training, including interpreting ethics, professional standards, modes of interpretation, memory and skill development, legal/medical/social services/business terminology, HIPAA, universal precautions, and advance directives.