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Mission Statement
ASIST Translation Services, Inc. uses only professional,
native-speaking translators and strives to:
Quality
Provide the highest-possible quality of language
translation by using only professional translators. Our
professional translators do not merely convert words and
phrases from one language to another, but they act as
facilitators for cross-cultural communication. Our
translators are professionally trained and specifically
matched to the subject matter of your project.
Confidentiality
Protect the confidentiality of our clients and their
information. As part of an ASIST translation team, our
translators sign confidentiality agreements – an added
step to ensure the confidentiality of our clients’
information.
Culture
Point out cultural differences affecting the impact or
relevance of our clients’ communications. Our
translators strive to provide you with the best quality,
most culturally appropriate translations available.
Language
Be aware of appropriate language varieties and dialects
for target countries or cultures, and use only
translators who are native speakers. Our production
staff will specifically select the translators
specializing in your subject matter and specific dialect
to work on your project.
Conversions
Work closely with our translators to accurately handle
variations in currency, weights and measures, phone
systems, mail and delivery, transportation systems,
marketing, legal, technical, and medical terms and other
differences in the cultural infrastructure when these
are relevant to our client's project. Our translators
are matched to your specific project based on their area
of expertise.
Communication
Keep you, our client, informed! Our translators update
their progress daily, and this allows us to keep the
client regularly informed of how the project is
progressing. Both our production and marketing staffs
work closely with our translators every step of the way!
Project Management
Provide as much information as possible to enable our
clients to use our services effectively, including
guidelines for document preparation, project management
and timeline, optimization of content for multi-language
delivery, technical considerations for DTP, audio,
video, interactive media, etc. ASIST project
coordinators manage the translators working on each
project to be certain that our final product meets or
exceeds your expectations.
Expertise
Provide the best native specialist translators for
technical subjects, with specialized expertise and
linguistic capability, and/or the ability to carry out
any necessary research or consultation that will ensure
use of appropriate vocabulary, as used by the target
audience. Our translators are dedicated to providing you
with the best translations possible!
4-Step Quality Assurance
Approach all projects with the same attention to detail
and accuracy. Whether large or small, routine or not,
each piece shall pass through translation, editing,
proofreading and quality assurance steps. Each of
the translators assigned to your project is an integral
part of our translation process, providing you with a
multi-faceted translation—specifically designed to reach
your target audience.
Interpreting Accuracy
Accurately transmit the speaker's tone and vocabulary,
without any editorial "correction" or filtering, when
interpreting verbal communication for our clients. ASIST
only works with the best translators and interpreters in
the business! All of ASIST’s interpreters have been
proficiency tested in English and their native language
and have completed a professional interpreter training,
including interpreting ethics, professional standards,
modes of interpretation, memory and skill development,
legal/medical/social services/business terminology,
HIPAA, universal precautions, and advance directives.
Timely Delivery
Be prompt and courteous. Deliver materials according to
the agreed-upon timeline, and alert the client if
suggested changes to the nature or scope of the project
will affect budget or timeframe. Our translators and
interpreters are dedicated to the success of your
project. If you succeed, we succeed! |