ASIST telephone interpreting services are simple and easy to use. This is how telephone interpreting works:

Once your account is activated, you will be given a unique ID (Secure Access Code). It works just like the PIN number for your debit card. Simply dial our toll-free number from anywhere and within seconds our friendly telephone interpreting coordinators will connect you with an interpreter in the requested language. You need no special equipment—only a telephone with 3-way calling or conference calling features. We can assign different access codes for each of your locations, departments or individual personnel. When you are ready to initiate your Telephone Interpreting session, follow these three simple steps:

1. Phone our call center and let our telephone interpreting coordinator know what language interpreter you need for telephone interpreting. If you don't know what language your party speaks, you can show our language identification card to your client. All your client has to do is point at the language he or she understands. When this is not possible, our telephone interpreting coordinator will help you to determine the correct language. More than 240 languages are currently available.

2. Identify yourself by giving our telephone interpreting coordinator your ID. Let him/her know any special instructions. Stay on the line and within seconds an interpreter will be conferenced in.

3. Talk to your interpreter about your specific telephone interpreting needs. Feel free to brief your interpreter about the nature of the call and situation. Let him/her know when to start the telephone interpreting for you. At the end of the conversation with your client, announce "End of Call," to indicate that your interpreter is free to hang up.

You can also make telephone interpreting request for a future date. Just let your ASIST telephone interpreting coordinator know the date and time and our interpreter will be connected to you promptly. For a small, additional per minute charge, we can initiate the call.  You can provide our operator with the telephone number of the non-English speaking person you wish to contact. We will then connect you to the interpreter and conference in your client.

How our telephone interpreting services can save you money

We offer highly competitive rates and client-friendly policies for our telephone interpreting services
• Billing for telephone interpreting begins only when your interpreter comes on the line not as soon as you pick up the phone
• Our telephone interpreting offers the same low rates for days, nights, weekends and holidays
• Pay only for telephone interpreting minutes used

• There is no set up, disconnect or monthly minimums.  You are simply billed for the minutes you use. 
• Volume discounts available!  Call and ask for details!

How our telephone interpreting services can save you time
• Our telephone interpreting services do not require prior reservations or confirmations
• Instant connections for telephone interpreting customers• On-demand service!  Our call center is open 24/7/365! No waiting!

Activate your telephone interpreting account today and have immediate access to our telephone interpreting services in over 240 languages!

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